windows xp media edtion 2002 screensaver
my screen saver always locks up my computer and my keyboard keeps lighting up number lock cap lock & scroll lock it won't let me use my mouse it will make a ding noise twice and then the mouse will work, I have the keyboard and mouse hooked to usb port in back of pc
February 5th, 2011 6:45am
Hi jkmkmm1577, - Does this behaviour occur while setting any particular Screensaver or is it the same while you set any screen saver? - Was your computer working fine without any issues earlier? - Do you remember making any recent changes to your computer between the timings when things were working fine and now? Try placing your system in Clean boot state to identify if any third party application is causing this issue. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program. Here’s the article you may refer to for steps with reference to the same. Use this link if you are using Windows XP:How to configure Windows XP to start in a "clean boot" stateNote: After troubleshooting, make sure to put the computer to start as usual as mentioned here:To configure Windows to use a Normal startup stateAfter you used the clean boot to resolve your problem, you can follow these steps to configure Windows XP to start normally. a. Click Start, and then click Run.b. Type msconfig, and then click OK. The System Configuration Utility dialog box is displayed.c. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.d. When you are prompted, click Restart to restart the computer. Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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February 5th, 2011 10:38pm